![]() When requesting assistance, be sure to specify the violation number raised and give as much additional information as possible. Any player who has problems resolving a violation should fill out a trouble ticket with Even Balance here for assistance. Steps to resolve violations are given below with each violation category. A PunkBuster Ban is a global ban that affects all games running PunkBuster Services. PunkBuster bans affect your GUID, or Globally Unique Identifier, meaning it prevents your account, or "persona," from accessing any PunkBuster-enabled servers.ĭoes this affect all PunkBuster enabled games? Installing another copy of the game with the same account will not affect your banned status. The other players will be alerted to the fact that PunkBuster is foregoing the kick due to the violation being raised on the localhost player.Ĭan I get another copy of the game and play? If PunkBuster raises a violation on a localhost player, the violation will be reported but the localhost player will not be removed from the game. ***NOTE: Some servers are non-dedicated with a local-host player, meaning that one of the players is running the game server while simultaneously playing the game. It is up to each Server Administrator whether players raised for violations by PunkBuster become permanently banned for their behavior. In most cases, the player associated with the violation will also be removed, or kicked, from the server for a short time. When a violation is raised, PunkBuster announces this violation to all players currently connected to the game and then saves information regarding the violation into a PunkBuster log-file on the server. A violation can be raised to PunkBuster for various instances depending on how each Server Administrator chooses to configure PunkBuster on their game server, as explained in further detail below. PunkBuster software running on game servers and the computers of connected players during gameplay is continuously validating players to ensure violations are limited. You will need to resolve your violation, then place an appeal with Even Balance. What do I do if I get Banned by PunkBuster? EA Advisors cannot overturn PunkBuster Bans. You must appeal any PunkBuster Ban with Even Balance by opening a ticket. It is developed by Even Balance and used in many online games. Learn more about disputing a ban with PunkBuster or GGC-Stream If you were banned by Punkbuster or GGC-Stream, please know that EA Support cannot assist with unbanning your account. Here is everything that you need to know about Punkbuster bans from EA_AgentX.
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